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Table of Contents

Supported Tags

Every email sent by Blesta supports, at minimum, the following tags:

TagDescriptionNotesSince Version
{base_uri}The URI to Blesta's base directorye.g. domain.com/billing/3.0.3
{admin_uri}The URI to Blesta's admin interfacee.g. domain.com/billing/admin/3.0.3
{client_uri}The URI to Blesta's client interfacee.g. domain.com/billing/client/3.0.3

Available Email Templates

Client Emails

The following email templates are sent to clients, if enabled, after particular events or actions. Staff may receive BCC copies of these emails if their staff group has these BCC notices set, and the staff member subscribes to them under their [My Info] -> [Notices] section.

Template NameSince Version
Account Registration3.0

Auto-Debit Pending

3.0
Credit Card Expiration3.0
Invoice Delivery (Paid)3.0
Invoice Delivery (Unpaid)3.0
Invoice Notice (1st)3.0
Invoice Notice (2nd)3.0
Invoice Notice (3rd)3.0
Payment Approved (ACH)3.0
Payment Declined (ACH)3.0
Payment Error (ACH)3.0
Payment Approved (Credit Card)3.0
Payment Declined (Credit Card)3.0
Payment Error (Credit Card)3.0
Payment Received (Manual Entry)3.0
Payment Received (Non-Merchant)3.4
Password Reset3.0
Service Creation3.0
Service Suspension3.0
Service Unsuspension3.1

Staff Emails

The following email templates are sent only to staff users that have subscribed to receive them under their [My Info] -> [Notices] section. Staff may only subscribe to notices that are available to their staff group.

Template NameSince Version
Aging Invoices Report3.1
Invoice Creation Report3.1
Tax Liability Report3.3
Cancellation Error3.1
Creation Error3.1
Suspension Error3.1
Unsuspension Error3.1
Password Reset3.0

Plugin Emails

Plugins may set their own email templates. Take a look at each plugin specifically for more information on the email templates they support. For 3rd-party plugins, consult the 3rd-party plugins' documentation.

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