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When installing Blesta, you should choose a username that does not exist in your WHMCS installation, or it will result in an error when trying to import your WHMCS staff users. |
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Often times WHMCS has mixed database collations and this can cause issued during import. Cloning your WHMCS database, and updating the collation for all tables to utf8mb4_unicode_ci and updating Blesta to utf8mb4 under Tools > Utilities prior to the import may help with certain kinds of errors that can occur during an import. |
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If you prefer, you can create a copy of your WHMCS database and import from that instead of your live system. |
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