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  1. To reset the staff password visit /admin/login and click the "Reset My Password" link. Enter your username, and click the "Reset Password" button. You should get an email with a password reset link within a few minutes.
  2. If you don't get an email, ensure that your username is correct. In phpMyAdmin or other MySQL database utility, look in the users table. Your username should appear in the "username" column, typically where id equals 1, as the primary staff account is the first user to be created. Try using the password reset option above with the correct username.
  3. If that still doesn't work, you will need to temporarily enable legacy passwords.
    1. Please see [encryption](http://docs.blesta.com/display/user/Configuration+Files#ConfigurationFiles-Encryption) in Encryption in the user manual, specifically Blesta.auth_legacy_passwords and set it to true.
    2. Then, in the users table for your username, update the password field to: 5f4dcc3b5aa765d61d8327deb882cf99
    3. Then, try logging in with your username and the password password. Reset your password.
    4. Then, change Blesta.auth_legacy_passwords back to false.

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