Not an exhaustive list.

This is not an exhaustive list of messengers for Blesta. This list contains the messengers that ship with Blesta, or can be found on our Github. There are many third party messengers, and some can be found on the Marketplace. We are also available to hire for custom development. If you're looking to create your own messenger, see Getting Started with Messengers in the developer manual.

Messengers

Twilio

Twilio is a cloud communications platform as a service that allows to programmatically send and receive text messages.


Current Integrations
Plugin IntegrationsDetails
OrderStaff can receive messenger notifications for new orders
SupportStaff can receive messenger notifications for new and updated tickets


Templates

Message templates are available under Settings > Company > Messengers > Message Templates. The sending of client SMS messages are dependent on the client having a valid "Mobile" phone number under their account.

Template NameTypePluginDetails
Account RegistrationClientCoreWelcome notice sent for new account registrations.
Auto-Debit PendingClientCoreNotice sent that indicates an automatic payment will be attempted soon.
Invoice Delivery (Paid)ClientCoreNotice containing the total amount of a paid invoice.
Invoice Delivery (Unpaid)ClientCoreNotice containing the total amount of an unpaid invoice.
Invoice Notice (1st)ClientCore

First invoice notice, either a reminder to pay or late notice.

Invoice Notice (2nd)ClientCoreSecond invoice notice, either a reminder to pay or late notice.
Invoice Notice (3rd)ClientCoreThird invoice notice, either a reminder to pay or late notice.
Service CreationClientCoreService creation notice, sent when a service has been created.
Service Scheduled CancellationClientCoreService scheduled cancellation notice, sent when a service is scheduled for cancellation.
Service SuspensionClientCoreService suspension notice, sent when a service is automatically suspended.
Service UnsuspensionClientCoreService unsuspension notice, sent when a service is automatically unsuspended.
Order ReceivedStaffOrder SystemNotice sent when an order is received.
Staff Ticket AssignedStaffSupport ManagerNotice sent to a staff member when a ticket has  been assigned to them.
Staff Ticket UpdatedStaffSupport ManagerNotice sent to a staff member when a ticket is updated.






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