Message templates are available under Settings > Company > Messengers > Message Templates. The sending of client SMS messages are dependent on the client having a valid "Mobile" phone number under their account.
|Account Registration||Client||Core||Welcome notice sent for new account registrations.|
|Auto-Debit Pending||Client||Core||Notice sent that indicates an automatic payment will be attempted soon.|
|Invoice Delivery (Paid)||Client||Core||Notice containing the total amount of a paid invoice.|
|Invoice Delivery (Unpaid)||Client||Core||Notice containing the total amount of an unpaid invoice.|
|Invoice Notice (1st)||Client||Core|
First invoice notice, either a reminder to pay or late notice.
|Invoice Notice (2nd)||Client||Core||Second invoice notice, either a reminder to pay or late notice.|
|Invoice Notice (3rd)||Client||Core||Third invoice notice, either a reminder to pay or late notice.|
|Service Creation||Client||Core||Service creation notice, sent when a service has been created.|
|Service Scheduled Cancellation||Client||Core||Service scheduled cancellation notice, sent when a service is scheduled for cancellation.|
|Service Suspension||Client||Core||Service suspension notice, sent when a service is automatically suspended.|
|Service Unsuspension||Client||Core||Service unsuspension notice, sent when a service is automatically unsuspended.|
|Order Received||Staff||Order System||Notice sent when an order is received.|
|Staff Ticket Assigned||Staff||Support Manager||Notice sent to a staff member when a ticket has been assigned to them.|
|Staff Ticket Updated||Staff||Support Manager||Notice sent to a staff member when a ticket is updated.|