|Table of Contents|
|Support Option||Owned License||Monthly License||Reseller License|
|Phone||Weekdays 8 am - 4 pm pacific time **||Weekdays 8 am - 4 pm pacific time **||No|
|Support Tickets||Yes *||Yes ***||No|
* With active Support and Updates.
** Additional charges may apply. Must be scheduled.
*** When account is current
Phone support is provided to owned license holders with current Support and Updates, as well as monthly license holders with current accounts. Before calling support, please have your license key ready.
Ticket support is provided to owned license holders with current Support and Updates, as well as monthly license holders with current accounts.To ensure the quick response time, please log into your account before opening a ticket.
Community support is available and free to everyone, simply visit the Community Support Forum.
The User Manual is a resource that is free and available to everyone.
Join the official Blesta Discord chat. Here is your invitation to join! The chat is open to everyone. If you have a Blesta license, PM your license key to Hostmaster to be promoted to a VERIFIED user.
Support And Updates
Support and Updates is an addon available for all owned license holders. The first year of support and updates is included for no charge with purchase of an owned license. Support and updates for additional years may be purchased to continue receiving paid support and updates to Blesta.