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| Note | ||
|---|---|---|
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The Support Manager requires the MailParse and Iconv PHP extension extensions in order to parse tickets sent in through email. If tickets will be accepted via email, this these PHP extension extensions must be installed. MailParse can typically be installed via root SSH access by running "pecl install mailparse". If using cPanel/WHM, PECL extensions can be installed through WHM, see https://documentation.cpanel.net/display/ALD/PHP+PECL |
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