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| Note | ||
|---|---|---|
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The Support Manager requires the MailParse PHP extension in order to parse tickets sent in through email. If tickets will be accepted via email, this PHP extension must be installed. MailParse can typically be installed via root SSH access by running "pecl install mailparse". If using cPanel/WHM, PECL extensions can be installed through WHM, see https://documentation.cpanel.net/display/ALD/PHP+PECL |
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