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Auto Cancel is a plugin that automatically schedules suspended services for cancellation. |
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About Auto Cancel
Auto Cancel automatically schedules suspended services for cancellation. How long to wait to schedule cancellation, and when the scheduled cancellation will happen are configurable.
Tie-Ins*
| Widgets | Nav Links | Client Cards | Automation Tasks | Email Templates | ACL Permissions | Search | Events | Service Management |
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* Plugins are powerful and are not limited to the tie-ins listed above, these are just some of the most common
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By default, automatic cancellation of services will not happen until the Auto Cancel Plugin has been configured. Click the "Manage" button for the plugin under [Settings] > [Company] > [Plugins] > Auto Cancel
| Field Name | Possible Values | Description |
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| Schedule Cancellation Days After Suspended | Never, 0-60 | When a service has been suspended for this many days, it will be scheduled for cancellation. |
| Cancel Services Days After Suspended | Never, 0-60 (Should be >= above option) | When scheduling a service for cancellation, the cancellation should be set for this number of days after the service was originally suspended. Should be equal to or greater than the above option. |
Automation Tasks
Auto Cancel registers an Automation Task under [Settings] > [Company] > [Automation] called Auto Schedule Cancellation. It may be desirable to change the time at which the task runs such that it runs shortly after your Suspend Services task would normally complete.
