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Email should be piped to "index.php plugin/support_manager/ticket_pipe/index/1" assuming "1" is the company ID.
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If you use a control panel, like cPanel, you may be able to set up email piping within the control panel. Please see your control panels documentation on email piping. |
In your /etc/aliases file, it might look something like this..
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support: "|/usr/bin/php /home/user/public_html/index.php plugin/support_manager/ticket_pipe/index/1" |
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