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When selecting POP or IMAP for email handling, be sure to select the proper Security option for the port you are using. None, TLS, or SSL may be required depending upon the port number you are connecting to. See http://www.arclab.com/en/amlc/list-of-smtp-and-pop3-servers-mailserver-list.html for a list of common configurations. |
Creating a Department
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When importing email via piping or POP/IMAP, choose your department email address carefully. The address should not be used with PayPal or any other third-party service, which could be considered a security risk. |
A support department may be created under [Support] -> [Departments] -> [Add Department].
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