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Blesta will not arbitrate license disputes. Once a license is transferred, the only way it can be transferred back is at the request of the new license holder. |
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Blesta reserves the right to deny the transfer of any license for any reason, even if the license is otherwise eligible for transfer. |
Transfer Eligibility
Licenses may be transferred if:
- The license was purchased from blesta.com, and not through a reseller.
- The license was purchased at least 90 days ago.
- The license is an owned license, and is covered by support & updates. If support and updates has expired, it must first be extended.
Transfer Process
Licenses may be transferred from one client to another by following this process:
- License holder must open a ticket to confirm transfer eligibility, including the license key in question.
- Once the license holder wishes to transfer the license, the ticket must be updated, or a new ticket opened with a transfer request. The request should include the new owners full name and email address.
- A transfer fee of $25 must be paid by the original purchaser in order to complete the transfer.