Message templates are available under Settings > Company > Messengers > Message Templates. The sending of client SMS messages are dependent on the client having a valid "Mobile" phone number under their account. | Template Name | Type | Plugin | Details |
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| Account Registration | Client | Core | Welcome notice sent for new account registrations. | | Auto-Debit Pending | Client | Core | Notice sent that indicates an automatic payment will be attempted soon. | | Invoice Delivery (Paid) | Client | Core | Notice containing the total amount of a paid invoice. | | Invoice Delivery (Unpaid) | Client | Core | Notice containing the total amount of an unpaid invoice. | | Invoice Notice (1st) | Client | Core | First invoice notice, either a reminder to pay or late notice. | | Invoice Notice (2nd) | Client | Core | Second invoice notice, either a reminder to pay or late notice. | | Invoice Notice (3rd) | Client | Core | Third invoice notice, either a reminder to pay or late notice. | | Service Creation | Client | Core | Service creation notice, sent when a service has been created. | | Service Scheduled Cancellation | Client | Core | Service scheduled cancellation notice, sent when a service is scheduled for cancellation. | | Service Suspension | Client | Core | Service suspension notice, sent when a service is automatically suspended. | | Service Unsuspension | Client | Core | Service unsuspension notice, sent when a service is automatically unsuspended. | | Order Received | Staff | Order System | Notice sent when an order is received. | | Staff Ticket Assigned | Staff | Support Manager | Notice sent to a staff member when a ticket has been assigned to them. | | Staff Ticket Updated | Staff | Support Manager | Notice sent to a staff member when a ticket is updated. |
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