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If you attempt to view data and it appears corrupt or simply won't decrypt, it's most likely that you've changed your Blesta.system_key, stored in your blesta.php config file. This can happen for the following reasons:

  • You moved your Blesta installation without following the Moving Blesta instructions.
  • You deleted your blesta.php config file.
  • You intentionally modified the Blesta.system_key value in your blesta.php config file.
  • You accidentally replaced your blesta.php file with the blesta-new.php file.

 

Any data encrypted since the Blesta.system_key value was changed will become corrupt once you restore or replace the key. So you may want to weigh the benefit of restoring or replacing the key before proceeding.

I moved Blesta without following the Moving Blesta instructions

  • Copy your blesta.php file from your previous installation location to your new installation location. If that does not resolve the issue, start over by following the Moving Blesta instructions for properly moving Blesta.

I deleted my blesta.php config file

  • Restore a backup of your blesta.php config file.

  • If you can't restore a backup, you will need to reconfigure Blesta. Saving settings with the proper information will save them using the Blesta.system_key set in your blesta.php config file. You'll also need to reset the key pair for each of your companies.

I intentionally modified the Blesta.system_key value

I accidentally replaced my blesta.php file

See I deleted my blesta.php config file.