If importing from your live WHMCS installation, stop the cron job for WHMCS, put the installation into maintenance mode, and back up all files and the database. |
If you prefer, you can create a copy of your WHMCS database and import from that instead of your live system. |
Importing your data can take several minutes or more, please be patient. When the importer has finished, it will display a green success message. |
Because you are logged into a new staff account while performing the import, imported tickets will not appear to you by default. Go to Support > Staff, click the [+] button to add your staff user to all departments. Select Administrators for Staff Group, then your Staff Member, and assign yourself to all departments by moving them from Available Departments to Assigned Departments. |
In order for clients to log into Blesta after being imported, you must enable legacy passwords in Blesta. When a client logs in, their password will be converted automatically to a more secure hash.
To enable support for these passwords edit the /config/blesta.php configuration file within your Blesta installation and change
Configure::set("Blesta.auth_legacy_passwords", false); Configure::set("Blesta.auth_legacy_passwords_algo", "md5"); |
To:
Configure::set("Blesta.auth_legacy_passwords", true); Configure::set("Blesta.auth_legacy_passwords_algo", "whmcs-md5"); |
Then save the file. After a sufficient amount of time has passed, you may change this setting back.
Do you have any active PayPal Subscriptions? |
If you have any active PayPal Subscriptions in WHMCS, they will not automatically work with Blesta. Beginning with Blesta 3.5, PayPal Subscriptions can be maintained by creating a redirect in your .htaccess file. At the beginning of the file, add the following:
Redirect 301 /modules/gateways/callback/paypal.php /callback/gw/1/paypal_payments_standard/ |
This redirect may need to be adjusted depending on your path to paypal.php in your WHMCS and your Blesta installation directory. Also, the 1 in /callback/gw/1/paypal_payments_standard/ references the company ID in Blesta. If you do not have any addon companies, then the company ID is 1.
Return to complete the Final Steps.
Error:
Array ( [email] => Array ( [format] => Please enter a valid email address. ) ) |
Solution:
It's likely your WHMCS install is missing email address, or that the domain in some email addresses is invalid (No MX name resolution). To get around this, you can edit /vendors/minphp/input/src/Input.php and find the isEmail method. Replace the method with the following:
public static function isEmail($str, $check_record = true) { return true; } |
This will stop Blesta from performing any input validation on email addresses. Be sure to revert the change after the import has completed.