This section is incomplete, and this policy is subject to continuing revision.
Blesta will not arbitrate license disputes. Once a license is transferred, the only way it can be transferred back is at the request of the new license holder.
Licenses may be transferred from one client to another by following this process:
- License holder must open a ticket to confirm transfer eligibility, including the license key in question.
- Once the license holder wishes to transfer the license, the ticket must be updated, or a new ticket opened with a transfer request. The request should include the new owners full name and email address.