Step by step for creating normal and sticky client notes.


Table of Contents

What are Notes?

Notes are pretty simple, and they are client specific. They are used to store information about a client that other staff members can see. They are useful for keeping a history of interactions with the client, special instructions, and more. Notes can be sticky notes, which causes them to appear at the top of the client profile page. If a note is not a sticky note, it can be accessed under the "Notes" link, within the client profile box as highlighted below:

Creating a Note

A note can be created by selecting "Add Note" under the Actions box on a client profile page. The following form will be shown:

A note only needs a Summary to be created, but additional details may be stored as well. Checking the "Sticky this Note" box, will make this note a sticky where it will appear in yellow at the top of the clients profile page.