Not an exhaustive list.
This is not an exhaustive list of messengers for Blesta. This list contains the messengers that ship with Blesta, or can be found on our Github. There are many third party messengers, and some can be found on the Marketplace. We are also available to hire for custom development. If you're looking to create your own messenger, see Getting Started with Messengers in the developer manual.
Twilio
Twilio is a cloud communications platform as a service that allows to programmatically send and receive text messages.
Message templates are available under Settings > Company > Messengers > Message Templates. The sending of client SMS messages are dependent on the client having a valid "Mobile" phone number under their account.
| Template Name | Type | Plugin | Details |
|---|---|---|---|
| Account Registration | Client | Core | Welcome notice sent for new account registrations. |
| Auto-Debit Pending | Client | Core | Notice sent that indicates an automatic payment will be attempted soon. |
| Invoice Delivery (Paid) | Client | Core | Notice containing the total amount of a paid invoice. |
| Invoice Delivery (Unpaid) | Client | Core | Notice containing the total amount of an unpaid invoice. |
| Invoice Notice (1st) | Client | Core | First invoice notice, either a reminder to pay or late notice. |
| Invoice Notice (2nd) | Client | Core | Second invoice notice, either a reminder to pay or late notice. |
| Invoice Notice (3rd) | Client | Core | Third invoice notice, either a reminder to pay or late notice. |
| Service Creation | Client | Core | Service creation notice, sent when a service has been created. |
| Service Scheduled Cancellation | Client | Core | Service scheduled cancellation notice, sent when a service is scheduled for cancellation. |
| Service Suspension | Client | Core | Service suspension notice, sent when a service is automatically suspended. |
| Service Unsuspension | Client | Core | Service unsuspension notice, sent when a service is automatically unsuspended. |
| Order Received | Staff | Order System | Notice sent when an order is received. |
| Staff Ticket Assigned | Staff | Support Manager | Notice sent to a staff member when a ticket has been assigned to them. |
| Staff Ticket Updated | Staff | Support Manager | Notice sent to a staff member when a ticket is updated. |