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  1. Use the copy account feature in WHM to move the account to the new server.
  2. Make sure the new server has been added to the module under Settings > Company > Modules > cPanel and that the new server and the old server are in the same server group.
  3. Update your packages so that they are using this server group if they are not already.
  4. Click to "Manage" each affected service, and an option should appear to change the server to another server in the same server group. This option will only appear if the packages are set up to use a server group rather than a specific server.
  5. Repeat step 3 until all affected cPanel accounts have been updated to the new server.
  6. You may remove the old server from the server group, but you should leave it in the module.
  7. You may update the packages to use the new server specifically, rather than the group if you wish. This will remove the option for changing the server when managing a service, but it will remain attached to the correct server.

Importing cPanel Accounts

It's sometimes necessary to add cPanel accounts to Blesta that were created manually in WHM/cPanel, or in another system. To do so, follow these steps for each account:

  1. Go to the profile for the client you want to add the cPanel account to [Clients] > [Browse] and click on the client ID, or perform a search.
  2. Click Add Service under Account Actions on the left, or click the [+] button in the Services widget.
  3. Select the correct Package for the plan you are adding, and Continue.
  4. Select the Term, and uncheck the "Send order confirmation" and "Provision using the cPanel module" boxes. You may also wish to select "Do not Invoice" for Invoice method, but this will depend on whether you'd like to create an invoice now or not.
  5. Enter the domain name and click "Continue".
  6. The service should be added, now click the Manage icon next to the service on the client's profile page.
  7. Enter the correct username under the "Username" field, uncheck the "Use module" option, and save.
  8. If you need to sync the renew date to a specific day, click on the Manage link for the service again, and select "Change Renew Date" under the Actions drop down. Set the nex renew date, uncheck the "Prorate" option, and Save.
  9. Repeat for each account.