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  • Connection FAILED. Ensure that you have created the database and that the credentials are correct.
    • Check to ensure the hostname, database name, user, and password you entered are correct and try again.

    • If the credentials are correct you may have MySQL old_passwords enabled. Disable old_passwords for your database or update your user's password:

      Code Block
      languagebash
      % mysql
% SET SESSION old_passwords=0;
% SET PASSWORD FOR 'username'@'localhost' = PASSWORD('password');
  • Call to undefined function crypt_random() on line 1660 in /home/user/blesta/vendors/phpseclib/Crypt/RSA.php
    • The line number and path may be different. This error has most commonly been seen with Nginx installations. The issue has to do with a missing include_path in php.ini.
    • Edit your php.ini to add the include_path to your PHP binary.
    • Please see this forum thread for more details on this issue, and to download a test script to confirm whether your server is affected by this issue.
  • The email failed to send due to a configuration issue. Occurs when trying to send an email, and email is configured correctly.
    • Disable SELinux (Via SSH run as root "echo 0 > /selinux/enforce" Then, so that it remains off after boot, edit /etc/sysconfig/selinux and set SELINUX=disabled
    • If you MUST run SELinux (not recommended) you can run the following command instead "setsebool -P httpd_can_sendmail 1"
  • Mod rewrite is not enabled, or htaccess is not supported by this server.
    • Make sure mod_rewrite is loaded in Apache and that AllowOverrides is set to All in your httpd.conf for your virtualhost
    • Make sure MultiViews is disabled in your virtualhost in httpd.conf. (If you receive this error and the URL in your browser is ~/install/ this is almost certainly the issue)
  • Cron does not work, outputs error "Undefined variable: argv on line"...
    • Edit your php.ini file and set register_argc_argv to "on". Restart the web server.
    • If running CloudLinux, you may need to edit the php.ini for alt-php. The location of the php.ini will be something like: /opt/alt/php54/etc/php.ini (Note the version php54, php55, etc) Then, run the following command to rebuild: cagefsctl --rebuild-alt-php-ini

IIS

  • Submitting data reloads the current page

    • There is an issue with your web.config file. Try the following web.config file:

      Code Block
      <?xml version="1.0"?>
<configuration>
   <system.webServer>
      <rewrite>
         <rules>
            <rule name="Main Rule" stopProcessing="true">
               <match url=".*" />
               <conditions logicalGrouping="MatchAll">
                 <add input="{REQUEST_FILENAME}" matchType="IsFile" negate="true" />
                 <add input="{REQUEST_FILENAME}" matchType="IsDirectory" negate="true" />
               </conditions>
               <action type="Rewrite" url="index.php" />
            </rule>
         </rules>
      </rewrite>
   </system.webServer>
</configuration>

      Next, update /lib/init.php and make the following change:

      Code Block
      // define("HTACCESS", file_exists(ROOTWEBDIR . ".htaccess"));
define("HTACCESS", true);

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